When families search for laurel oaks funeral home reviews, they want a clear picture of what services are offered, the experience, and whether this location feels personal and professional. Over time, many write-ups and testimonials have emerged about this funeral home in Mesquite, TX. This article shares helpful insights so you can make an informed decision based on firsthand experience and expert observations.
Also Read: Boone Family Funeral Home Serving Families with Compassion
What Services Laurel Oaks Funeral Home Provides
Laurel Oaks Funeral Home & Memorial Park is known for offering a range of services to meet diverse needs. They provide:
| Service Category | Description |
|---|---|
| Traditional Funerals | Full-service ceremonies in chapel or graveside settings |
| Memorial Services | Non-traditional celebrations of life tailored to family preferences |
| Cremation Options | Various cremation packages, with or without visitation |
| Cemetery & Perpetual Care | Well-maintained grounds in a park-like setting with cemetery rules in place |
They also include support like flower order delivery, veteran honors, and a “365 Days of Healing” email program to help families with grief and recovery.
Laurel Oaks Funeral Home Reviews
1. Touching tribute for an infant grandson
“My sweet grandson Jonah was only three days old when he passed away … Savannah is a beautiful young lady with a huge heart. That will work hard to make your day as perfect as possible.”
2. Deep gratitude for compassionate care
“I did not have expected more. Our entire family wants to especially thank you for the additional attention and time that was devoted to quickly take action on each and every one of our requests during this difficult time.”
3. Professionalism in a heartbreaking moment
“I can’t thank you enough for the beautiful service you conducted for my dad. … your professionalism was so comforting.”
4. Clear guidance through loss
“I want to thank you for your excellent services, your guidance in making the arrangements … Our thanks could go on and on.”
5. Support through overwhelming grief
“It was so overwhelming but by allowing me to pause and absorb it allowed me to process … I appreciated how you handled the process in steps.”
6. Beautiful service for grandmother
“Thank you very much for making our final days with my grandmother very special. Everything was very beautiful and special. You and your staff were very warm and professional.”
7. Exceptional kindness from staff
“We wanted to thank you for the beautiful service you provided … Your employees are wonderful and have gone out of their way to provide exceptional service to our family during this time of need.”
8. Turning strangers into friends
“You were a stranger to our family before … Now you are one of the dearest people we know.”
9. Comfort during sister’s service
“Laurel Oaks did a beautiful job on mother’s service and again on my baby sister. Our family thanks you for making a very unhappy time as peaceful as possible.
10. Harsh criticism over perceived disrespect
“Disgusting behavior, aggressive, disrespectful and absolutely no empathy for grieving family.” — Halley A., 20 May 2025
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Location of Home & Funeral Grounds
Located at 12649 Lake June Road, Mesquite, TX 75180, Laurel Oaks is easy to reach from Dallas and surrounding areas. The campus features a chapel, visitation rooms, and well-kept gardens. Open Monday through Saturday from 8:30 AM to 5 PM and Sundays from 12 PM to 5 PM, it allows flexible planning. The setting is often described as serene and dignified, providing a peaceful atmosphere for gatherings.
What Families Say
Feedback about laurel oaks funeral home reviews is mixed, with both praise and concerns voiced by those who’ve used their services.
Highlights from Positive Feedback
Many families describe the services as personal, compassionate, and warm, noting the staff treated their loved ones like family Testimonials describe the beautiful floral arrangements, and a ceremony where every detail aligned with the deceased’s wishes. One family shared: “Laurel Oaks is beautiful and the service was personal and warm.
Read More: Karvonen Funeral Home Obituaries Honoring Lives
Issues Raised in Reviews
However, some families voiced criticism. One review on Parting.com called the general manager “completely disrespectful”, citing cultural insensitivities parting.com. The business is also not accredited by the BBB, with no rating available through that channel. Additionally, reports on social media—TikTok specifically—mention questionable service interruptions or missteps during ceremonies .
Mixed Reviews
Balancing the praises and the complaints is key when reviewing laurel oaks funeral home reviews. The lawn and gardens receive frequent compliments. The staff’s support during sorrowful times earns many thanks. Still, less positive feedback raises concerns about occasional lapses in professionalism or respect.
Neutral Observations
- The site is well-managed and equipped, with moms common among funeral homes.
- There is general consensus on the peaceful, dignified cemetery grounds and chapel ambiance .
- Yet, families should be aware that satisfaction is not universal, meaning personal experiences may vary.
Tips Before You Choose
When reading laurel oaks funeral home reviews, here is some neutral guidance to help you assess:
- Visit the grounds in person before committing. A guided tour can show the chapel, gardens, and service options up close.
- Ask for recent references — families who used them in the past year can give real insight into current operations.
- Clarify policies on service disruptions, flower placement, and ceremony flow to reduce misunderstandings.
- Note their care programs, such as veteran honors, floral delivery, and ongoing grief support—a sign of their commitment beyond the ceremony.
Balanced Verdict
Laurel Oaks offers comprehensive funeral, memorial, cremation, and cemetery services in a serene and welcoming environment. The care staff often delivers heartfelt service that makes grieving families feel supported and understood. Yet, as with any funeral home, some families have encountered issues that fell short of expectations.
When exploring laurel oaks funeral home reviews:
- Weigh the positive testimonials—personal warmth and attention to detail matter most.
- Acknowledge the complaints—ask direct questions about past incidents.
- Visit the site and ask questions—this gives you the clearest sense of whether this location meets your needs.
Address & Contact Details
Laurel Oaks Funeral Home & Memorial Park
12649 Lake June Road
Mesquite, TX 75180
Phone: (972) 288‑4663 (main line & fax)
Conclusion
If you’re reviewing laurel oaks funeral home reviews to make a choice, know this: many families value the compassion, beauty, and support systems offered. Mixed feedback around professionalism and respect should be carefully considered. Discuss all details, vet references, and experience the location in person before deciding. That way, you’ll choose a funeral home that honors your loved one in the best possible way.
